Frequently Asked Questions – Fan Rush Wear
Q: How do I know which size to order?
A: A detailed sizing chart is included on each product page. We recommend measuring your favorite shirt and comparing it to our chart.
Q: What materials are your shirts made from?
A: We use premium 100% cotton and soft cotton-polyester blends, depending on the product style.
Q: Can I request a custom design?
A: At this time, we only sell pre-designed items created by our design team.
Q: What are the shipping times?
A: Processing takes 1–3 business days. Delivery is 5–7 business days in the US, 5–7 business days in the EU, and 1–3 weeks internationally.
Q: When will I get my tracking number?
A: After your order ships, you’ll receive a tracking number via email within 24–48 hours.
Q: Can I get a refund if I don’t like the product?
A: We only offer refunds for defective or incorrect items. We cannot refund for subjective issues like preferences or wrong size choices.
Q: How do I contact you?
A: Please email [email protected] and our support team will assist you within 1–2 business days.