Returns & Refunds Policy for Fan Rush Wear

Print-On-Demand Policy:
At Fan Rush Wear, all products are made-to-order, specifically tailored for each customer. Due to this custom process, we accept returns and issue refunds only under specific conditions.

Qualifying for a Refund or Replacement:
– You received the wrong item, design, or size.
– The product arrived damaged or defective.

Return Window:
You must contact us within 14 days of receiving your product to request a return or refund.

How to Start a Return:

– Email us at [email protected] with your order number and clear photographs of the item.

– Our support team will respond within 1–2 business days with next steps.

Return Shipping:

If the return is due to our error, we will cover the shipping cost. Otherwise, return shipping is the responsibility of the customer.

Refund Exclusions:

– We do not refund for buyer error, including incorrect sizing if the chart was available.

– Slight color variances due to screen differences are not considered defects.

Satisfaction Guarantee:

We stand by the quality of our products and are committed to resolving issues fairly.